Bodriggy Health Centre

60 Queensway, Hayle, Cornwall, TR27 4PB

Telephone: 01736 753136

enquiries.bodriggy@nhs.net

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Welcome to Bodriggy Health Centre
Mission Statement

Our mission, the reason we are here, is to provide our patients with appropriate healthcare of the highest standards and to work together to deal effectively with ill health and to promote and maintain a healthy lifestyle.  We strive to offer a caring and efficient service which is responsive to our patients needs.

Our Services

We run many clinics for the management of chronic diseases such as respiratory disease including asthma, heart disease, diabetes, kidney disease, liver disease and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and cervical smear tests.

We are a recognised training practice and often have GP Registrars and Medical Students attached to the practice.

Zero Tolerance Campaign for Health Service Staff

The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place.

In order for us as GP practice to maintain good relations with our patients we would like to ask all of our patients to read and take note of the types of behaviour that would be found unacceptable:

  • Using bad language or swearing at practice staff
  • Any physical violence towards any member of the Primary Health Care Team or other patients, such as pushing or shoving
  • Verbal abuse towards the staff
  • We ask you to treat all of our staff courteously at all times

At Bodriggy Health Centre we are here to help and aim to be as polite and helpful as possible, even during difficult times.

Thank you for being a polite, understanding patient of Bodriggy Health Centre

 

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IMPORTANT PATIENT INFORMATION

All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.

You can play your part in supporting us to care for people with serious and life-threatening illnesses.

Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.

Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example:

  • Chest pain / breathing difficulties / heart attack
  • Stroke
  • Severe bleeding
  • Severe allergic reactions
  • Severe burns or scalds
  • Serious head injuries
  • Major trauma such as a road traffic accident or a fall from height

If you have called for an ambulance, please do not ring again asking for a time of arrival. Only call again if:

  • The patient’s condition worsens
  • You no longer need our help

The call handlers must prioritise speaking to the most seriously injured and unwell patients.

If you don’t think it’s a serious or life-threatening emergency:

  • Call your own GP. Even if you are in Cornwall on holiday, you could get a phone or video consultation with your doctor at home.
  • Go online at 111.nhs.uk or call 111 to get expert advice and be signposted to where you can get the best and nearest care for your needs.
  • Ask a pharmacist for advice – they’re experts in treating minor health issues like colds, urinary infections, stomach upsets, aches and pains.

For further information please visit NHS Kernow CCG at https://www.kernowccg.nhs.uk/get-info/choose-well/

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Opening Times

  • Monday
    08:00am to 06:30pm
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Tuesday
    08:00am to 06:30pm
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Wednesday
    08:00am to 06:30pm
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Thursday
    08:00am to 06:30pm
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Friday
    08:00am to 06:30pm
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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