Our mission, the reason we are here, is to provide our patients with appropriate healthcare of the highest standards and to work together to deal effectively with ill health and to promote and maintain a healthy lifestyle. We strive to offer a caring and efficient service which is responsive to our patients needs.
We run many clinics for the management of chronic diseases such as respiratory disease including asthma, heart disease, diabetes, kidney disease, liver disease and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and cervical smear tests.
We are a recognised training practice and often have GP Registrars and Medical Students attached to the practice.
PLEASE CLICK ABOVE TO COMMENCE ONLINE CONSULT
We have now launched our NEW Online Consultations software
Online Consult which is our new way to access advice and guidance about your current symptoms. Beat the telephone queue and use this form to contact us for health advice, requests for appointments, telephone consultation appointments, make an enquiry to our reception or administration team, order prescriptions, request test results etc.
Consult with your doctor online
Getting clinically approved advice when you need it.
We know that you don’t just need medical support during practice hours and that you may need advice at any time of day. Our new online consultation system gives you 24-hour access to a wealth of health advice, self-care tips and information on your next steps. Plus, you can submit request forms directly to us for review if you need further guidance.
Why use Online Consult?
Round the clock advice: Access a wealth of health advice at any time of day or night. Accurate medical advice: Receive tailored advice and information based on your symptoms. Less time on the phone: Submit your form online so you spend less time waiting in phone queues. Clinically approved information: All the advice and information available through Online Consult is clinically approved and provided by medical professionals.
You can also access online consultations via Patient Access (online access users)
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
book or cancel appointments online
renew or order repeat prescriptions online
view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at https://www.nhs.uk/nhs-services/gps/online-health-and-prescription-services / https://app.patientaccess.com/
How to sign-up
For more information, please contact reception by email at firstname.lastname@example.org or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address . If you don’t have these, please talk to us and we will help you sign-up.
Remember, it is your responsibility to keep your information safe, and although it is your choice whether to share login details with a family member or carer, please think very carefully before doing so – as more of the record becomes available online there may be things that you would rather keep private.
IMPORTANT PATIENT INFORMATION
All our health services are busy right now, especially our ambulance service and the emergency department team at Truro hospital.
You can play your part in supporting us to care for people with serious and life-threatening illnesses.
Did you know you know you can get help and advice by calling 111 or go online at 111.nhs.uk? You may not need to go and wait in our busy emergency department and could be directed to a minor injury unit which will be quicker and closer to home.
Only dial 999 for an ambulance in a genuine, life-threatening emergency, for example: