Bodriggy Health Centre

60 Queensway, Hayle, Cornwall, TR27 4PB

Current time is 12:01 - Outside of the hours Monday - Friday 8am - 6.30pm, please call 111

NHS

Telephone: 01736 753136

enquiries.bodriggy@nhs.net

Appointments

Doctors Appointments 

There are many ways to consult with your doctor and often it doesn’t require a face to face appointment.  We offer telephone consultations, video consultations, e-consultations and face to face consultations.  It may be more appropriate for you to see an a specialist health professional such as a Clinical Pharmacist, a Mental Health Practitioner or a Physiotherapist.  All GP appointment requests are triaged by a doctor in the first instance. Our patient advisers will take your details and will arrange for you to receive a call from a doctor or you can complete our Online Consult form which is available on the home page of this website or on the Patient Access App if you are registered for online access to our services.  During that call the doctor will discuss the options with you and,  if a face to face appointment is required, this will be arranged.

Please see the Appointment Times page for the days your doctor’s availability.

The nurses appointments are mainly pre-bookable with only a few same day appointments for urgent matters. It would be very helpful if you could give the receptionist an idea of what your appointment is for so that she can book you into the appropriate clinic with the appropriate nurse and allow adequate time for the procedure.

Out of Hours

Our out of hours cover is provided by NHS 111.  When we are closed, please telephone 111 for the Out of Hours Service.  Website https://111.nhs.uk

Choose the right health care service

Extended Hours – appointments

Doctor appointments – Friday evenings from 6.30pm – 8pm.

Nurses appointments – Tuesday from 7am – 8am and 6.30pm – 8pm.

Absent doctors

We would prefer you to see your own doctor due to continuity of care. However, there are occasions when this is not possible and during these times you will be offered an appointment with another doctor in the practice.

Results, prescriptions and paperwork will be dealt with by another doctor to avoid delay.

How You Can Help

Being a patient means that you have responsibilities too. Basic courtesies include being polite and respectful to doctors and staff. Please be punctual for appointments or let us know if appointments are no longer required. You should inform us immediately if you change your name, address or telephone number. Do not misuse the out of hours service for routine or trivial matters. Please take your medicines as directed by the doctor, and if you choose to stop taking them it is sensible to let the doctor know.

GP Training

We are a recognised training practice for general medical practitioners and often have GP Registrars attached to the practice. A GP Registrar is a qualified doctor who has worked for some years in hospitals. They are invited to join us for up to 12 months to gain valuable experience in General Practice. Registrars participate in weekly joint surgeries with a partner, as well as holding their own surgeries when they are ready. You will be told if any appointment offered is for a joint surgery. Please feel free to ask to see only one doctor if you prefer. As part of the training process consultations may be recorded on video from time to time.

You will be informed of this and we will only record your consultation with your consent.

On occasions, we accommodate medical students & Student Nurses from Plymouth & Exeter Universities to enable them to gain insight into general practice. You will be informed if this affects your consultation.  We also help train other health professionals such as Pharmacists & Pharmacy Technicians.

From time to time we employ Locum doctors and nurses to provide cover for holidays or sickness absence.  We will only do this if absolutely necessary.  When we do, we tend to use the same Locums where possible because they are used to the way our practice operates and are familiar with the local area.

 

Opening Times

  • Monday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Tuesday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Wednesday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Thursday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Friday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Saturday
    CLOSED
  • Sunday
    CLOSED