Comments & Complaints

Bodriggy Health Centre welcomes comments, compliments, concerns and complaints.   We always aim to provide the best care we can. However, we know that sometimes things can go wrong. When this happens we believe that it is often most effective to sort problems out quickly and informally. Please talk to any member of staff if you have a problem or concern.

complaints-procedure-leaflet-england 2020

Click on the links below to view the Practice Complaints Leaflet and to download a copy of the Complaint Form:-

Complaints Form

If you want to make a formal complaint, please contact the Practice Manager, Stephanie Jones or Eleanor McCallum (for administrative or general complaints) or Dr Tamara Curnow (for clinical complaints). You can do this in writing, by email, by telephone or in person.  The contact details are:-

GP Practice Manager

Stephanie Jones or Eleanor McCallum

(General or Administrative Complaints)

Dr T Curnow (Clinical Complaints)

Bodriggy Health Centre

60 Queensway

Hayle

TR27 4PB

Tel. 01736 753136

Email. enquiries.bodriggy@nhs.net