Important Prescription Ordering changes from 1st April 2022

Posted on March 1st, 2022

How To Order A Prescription

ALL prescriptions require 2 working days to be sent to your nominated pharmacy.
Emergency prescriptions will be sent to your pharmacy at the end of the working day. If you require an emergency prescription you must speak to a member of the Prescriptions Team or your GP.

**From 1st April 2022 we will NOT take non-urgent prescription requests over the phone as this clogs the phone lines we need to keep open for emergencies or queries.

1) Prescription Box (outside the surgery)

Write down on any form of paper your full details including name, date of birth, address and the items you wish to order. Please include a contact number should we need to contact you regarding your request. You can find order forms in the surgery foyer or ask a member of the Prescriptions Team to re-print your repeat slip.

2) Online

– Via Patient Access/NHS app; these requests go directly to your GP.

– Through your online pharmacy e.g. Pharmacy2U

3) Over the Phone

Leave a message on our answering machine by contacting the surgery, select option 1 then option 1 again.