Bodriggy Health Centre

60 Queensway, Hayle, Cornwall, TR27 4PB

Current time is 05:10 - Outside of the hours Monday - Friday 8am - 6.30pm, please call 111


Telephone: 01736 753136


Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges can be found here

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website

Coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. There is no need to order your medication early. We are unable to prescribe any more than your usual amount of medication as this will have an impact on supply for other patients.

Please talk to your pharmacy if you have any questions.

Our Online Service, Patient Access, and is fully integrated with the practice clinical software.  Once you are registered to use the system, you will see your repeat medication in the same way we do at the surgery.  You can tick the items you require then your request will be processed by our reception staff.  The new system will enable our staff to process repeat prescriptions more efficiently.  Please let us know if you would like to use this service.  Please note that you will need your own email address to use Patient access as shared email addresses are not allowed for this service.

We use a computer system for all prescriptions. Please drop or post in your prescription ‘counterfoil’ marking the items you need and the prescription will be ready 2 working days later, Monday to Friday. Please note that the pharmacy will require time to process the dispensing of your medication so you should allow an extra 2 to 3 working days (4 – 5 working days in total).

Alternatively, you can order your repeat prescription by telephone by calling 01736 753136 and select option 3 this is an automated service.  Again please allow 2 working days for us to process your prescription request and a further 2 to 3 days for the pharmacy to dispense your medication.

We can arrange for your prescription to be sent to a Hayle Chemist of your choice if you mark this on the slip, or, if you include a S.A.E. we can send it to you anywhere. Please allow an extra 48 hours for the pharmacy to process the dispensing of your medication.

Please note that our reception staff process repeat prescription requests but they are not permitted to make any changes to drug names, dosages or quantities without authorisation from the doctor.  If you require a change to your medication, you should discuss this with your doctor.

If your medication runs out at different times, we can align your prescriptions so that they run out on the same date.  This will help reduce the number of times you need to request prescriptions and visit the pharmacy.

If your prescriptions run out at different times and you would like us to align your medication, please complete this form Prescription Alignment Form- updated 2020

If you are stable on your medication (i.e. you have taken the same medication and dose for a long time), you may be suitable for Repeat Dispensing.

Repeat Dispensing is a way of getting your medication without having to request a prescription every time.

Please see Repeat Dispensing Patient Leaflet for more information.

If you think you may be suitable to be changed to Repeat Dispensing, please discuss this with the receptionist or your doctor.

Electronic Prescription Service

If you nominate a pharmacy, your GP will send all future prescriptions electronically to your preferred pharmacy.

If you would like to take advantage of this service and haven’t yet completed a nomination form, you should ask your pharmacy for a nomination form. You don’t need a computer to use the Electronic Prescription Service.

This will not affect the way that you order / request prescriptions.

Benefits for you

  • If you get a repeat prescription, you will not have to spend your time going to your GP practice each time to pick up your paper prescription. Instead your GP will send it automatically to the place you choose, with less chance of it getting lost.
  • Nearly all pharmacies will be connected to the service, so you will be able to get your medicines from any pharmacy you choose – whether it’s near home, work or the shops.
  • You may not have to wait as long for your prescription items, as often there will be time to get your repeat prescription items ready before you arrive. If any of the medicines on your prescription are out of stock when the pharmacist receives your prescription, they can be ordered in ready for you.

What happens if I do not wish to use the service?

Nothing- you will continue to get paper prescriptions as you do now.

More information

More information about the Electronic Prescription Service is available from your local pharmacy, at the GP surgery or on-line at .

Alternatively you can contact us on 01736 753136 or email

Click on this link to download the Nomination Form EPS_Nomination_Form.pdf

For a patient summary please click on this link Patient_information_summary_EPS_V2.pdf

Opening Times

  • Monday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Tuesday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Wednesday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Thursday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Friday
    08:00 until 18:30
    Doors open from 8am - 6pm. Telephone lines open from 8.30am - 6pm but Duty Doctor available 8am - 8.30am & 6pm - 6.30pm
  • Saturday
  • Sunday